Frequently Asked Questions
1. What is BdaSocial?SIEBEL
BdaSocial is a local online platform designed to help Bermuda’s businesses, freelancers, and entrepreneurs connect, promote their products, services, and grow—all in one place.
2. Who is BdaSocial for?
BdaSocial is for anyone living and working in Bermuda. Business owners, freelancers, startups, and anyone offering products or services in Bermuda who wants more visibility and local support to grow their business.
3. How does BdaSocial help my business grow?
BdaSocial helps you gain exposure through Featured Business Listings, Business pages, Sponsored ad campaigns, business spotlights, marketplace listings, blog post content, events, networking opportunities, and marketing education tailored specifically for Bermuda’s business market.
4. Do I need technical skills to use BdaSocial?
No. BdaSocial is very user-friendly, even if you’re not tech-savvy. Our platform is very simple and easy to use with many user-friendly features. It's the Facebook alternative for Bermuda.
5. Is BdaSocial only for online businesses?
Not at all. BdaSocial supports both online and brick-and-mortar businesses by driving local awareness, foot traffic, and community engagement to any business in Bermuda.
6. Do I have to pay for membership or use the paid options?
BdaSocial offers both free and paid options, with premium features, training, and promotional opportunities available for members who want to grow and promote their business faster. But 90% of the platform is free to use.
7. What makes BdaSocial different from other social media platforms?
Unlike traditional global social media platforms, BdaSocial is focused exclusively on Bermuda’s ecosystem and business community—no algorithms, no distractions, just targeted visibility and real local connections and growth.
8. How many friends can I have on Bdasocial?
You can have UNLIMITED Friends and send unlimited Friend Requests.
9. How can I edit something I posted?
Click on the 3 dots in the upper right hand corner of the post to edit, report or delete a post. You can also click on the date to open the post in a new window and delete it from there.
10. I'm having trouble posting my item in the marketplace?
When adding items in the Marketplace Do NOT USE the $ symbol when adding a price for your item. Otherwise, your listing will not be added.
11. How do i access all the features such as groups, my notifications and my messages?
The Menu Icon next to the search bar on the left is the MENU TAB to access all the features and content on the site.
12. Do I need to be a member to post a Sponsored Ad?
No. You don't have to be a member to post a sponsored ad. For pricing details visit our Advertising page.
13. How do I report a post or comment?
To report a post or comment, click on the 3 dots next to the post or comment and click on Report this. You can type a reason about the post or comment and hit save. The post and comment will be sent to our moderation team for further action. Bad manners, Pornography, spam and scammers will be banned and removed from the platform.
14. How can I create a Business Page on your site and is that free?
Yes. You can create a Free Business Page here.
15. Can I create more than one group?
Yes. Members can create FREE and Paid Community Groups.
16. How can I delete a post, image or video that I created or uploaded?
If you're having problems DELETING a post or content, simply click on THE DATE of the post. The post will appear in a separate window, click the THREE DOTS and select delete option from there. You can also click on Report This and in the message field put Delete This and your message will be deleted.
17. Are #Hashtags searchable on your site?
Hashtags can be used in your post or with your videos. All hashtags are searchable. Trending or popular hashtags are listed on the right-hand side of desktop and laptop screens just under friends birthdays.
18. How can I edit a complaint I posted?
There is no way to edit a complaint once it has been submitted. However, you can send a new complaint. Once a complaint has been reported, it will be reviewed by the Moderation Team for further action.
19. How can I find my personal information?
Simply login and click on the drop-down arrow in the upper left-hand corner. Once you do that click on the Account Settings option, there is where you will find your personal information.
20. How can I contact another user?
You can contact them by visiting their profile page to send them a private message.
21. How do I send feedback about something?
Yes. We welcome user Feedback anytime as it helps us to improve our products and services. You can do so here in the Feedbacksection.
22. What Tools & Features are on the Bdasocial platform?
There are currently 120 components and a total of 64 tools and features available on the platform. For more details visit the tools and featurespage for technical support.
23. How do I add funds to my wallet?
To add funds to your wallet, simply click on the My Wallet tab in the menu section or here.
24. How do I create an anonymous post?
Anonymous posting is not currently allowed on the platform. If you wish to post as an anonymous user we strongly recommend you Log Out to create another user account with a fake or false name.
